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So you decided to upgrade your phone system. Now our team will analyze how you will use the new phone system, and what attached equipment and functions need to be ported over from the old system. We at Applied Telephone Technology often hear that other telephone system companies, just port over old music on hold equipment to the new switch without asking you. [ Thats not good business] At Applied Telephone Technology we make sure that both new and old systems flow seamlessly, if one part of the old system does not work with the new system, we will give you the right options to make the proper decsion. To save the company money and service calls in the long run. What are you using to play Music On Hold? It is current technology? Reliable? Easy to update with new music? - Digital System loaded via a cassette tape Can the you easily create new content on a tape, or find new cassette tapes?
- CD System Are you frustrated with replacing a new CD player every 6 months when it breaks? Or having to hit play after every power outage. How often do you have to check to make sure it is working?
- Consumer mp3 player More reliable than a CD player, but still have to start / play on each power interruption.
- Internal Storage (.wav, mp3, ulaw file) Can you easily convert the file to the right format that the new system requires? Is the phone system program easy enough for the you to load? Would you prefer to have your marketing message play on a loop rather than starting from the beginning each time a caller is put on hold? |
with a new phone system, we suggest you upgrade to equipment that is reliable and easy to use.
We have equipment that can cover the Small Business Market to the enterprise depending on your needs.
SMB Customer USB 1200 - Simple to use mp3 player utilizing a USB flash drive.
Enterprise or Multiple Site Customer Hybrid 7100 - You can upload mp3 file from your desktop to multiple sites via your own network. Built in software on the equipment or free software to batch load all sites at once.
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